Search
Close this search box.
Search
Close this search box.

Who we are

Our website address is: https://gknev.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

APP

In order to protect your relevant rights, this privacy policy will explain to you how our APP collects, uses and stores your personal information and what rights you enjoy. Please read, understand and agree to this Privacy Policy before using this APP.
Please be sure to carefully read and fully understand the terms of this Privacy Policy, especially the terms of exemption or limitation of liability. The above terms may be highlighted in bold to remind you to pay attention. Unless you have read and accepted all the terms of this Privacy Policy, you are not entitled to all functions provided by this APP.
This Privacy Policy applies to the functions and services of this APP itself, and does not apply to the products or services provided by any other third party through this APP (“Third-Party Services”). You should fully understand the terms of third-party services before choosing to use them. Product features and privacy policy protection.

1. How we collect your personal information

According to the requirements of laws and regulations, we follow the principles of legality, justice, necessity and integrity, and only collect personal information necessary to realize product functions.
1.1. Personal information required for user registration
When you log in and register an APP account for the first time, you need to provide us with information including but not limited to your name, country, region, email address, and phone number to complete the account registration. The above information is necessary for you to use the APP. If you do not provide such information, you will not be able to use the APP services normally.
2. Personal information necessary to provide services

2.1 Device information

Depending on your device model and permissions granted during the installation and use of this APP, we may collect information related to the use of your device, such as device model, unique device identifier, operating system, software version, network status, IP address, Timestamp, time zone, country code, telecom operator and other information.

2.2 Location information
When you use location-related services, such as charging pile sharing, we will collect your location information and provide you with such services based on your location. When you turn on the device location function and use services such as sharing, we may collect and use your location information or your charging device location information. Please note that most mobile devices allow you to turn off location services. Once you turn off location services, we will stop collecting your location information, and you may not be able to use the services we provide you based on your geographical location.
2.3 Log information
When you use our products, we will automatically collect the details of your use of our services and save them as relevant network logs, including but not limited to your IP address, browser type, language used, date and time of access, Information such as connection status, charging pile status, charging records, and your request records.
2.4 Device call information
We may call some of your device permissions based on the functions you use. The following are the functions for which the permissions are called, the purpose for which we call the permissions, and what we ask you before calling the permissions. You can choose to turn off some or all permissions in the settings function of the device, so as to refuse the call of permissions.
Serial number Permission Purpose Whether to ask to open
1 Camera permission Used to scan the QR code of the charging pile to start charging Yes
2 Bluetooth permissions for:
<1>. Connect and pair the mobile phone with the charging pile via Bluetooth Yes
<2>.iOS Device connection Yes
<3>. Device Password confirmation Yes
<4>.Please click the button below to add a adecive to connect Yes
<5>.”gkCharging” Would Like to Use Bluetooth Yes
3 Location permission Find nearby charging piles based on location Yes

2. How we use your personal information

We will strictly abide by the provisions of laws and regulations and the decisions of users, and use the collected information for the following purposes in accordance with the guidelines of this privacy policy:
• Manage and improve the content of the APP and services and enhance your experience;
• Sending information about the APP and services, including sending you information about our service policies, changes in terms, news, announcements, information related to us, and other information such as special offers, promotions and activities of us or third parties;
• Analytical and statistical usage data;
• Operate, evaluate, develop, manage and improve our services (including operating, managing, analyzing and improving the APP and services; managing and evaluating the effectiveness of our communications, etc.);
• Enforce this Privacy Policy, User Agreement and any other terms to which you agree;
• Maintain and enhance the security of APP and services to prevent abuse;
• Comply with and implement legal requirements, relevant industry standards and policies in China;
• Maintain and service accounts, provide customer service, verify customer information, process and complete payments and transactions on the APP and through the Services;
• According to your choice, remember your information and avoid re-entering;
• Others necessary to manage and enhance the APP and services;
• Analyze the faults and safety risks of charging piles to improve the performance and user experience of charging piles.

3. How do we store your personal information

Our company has used security protection measures that comply with industry standards to protect the personal information you provide to prevent data from unauthorized access, public disclosure, use, modification, damage or loss. Our company will take all reasonable and feasible measures to protect your personal information. We will store personal information collected and generated in the People’s Republic of China in servers located in the People’s Republic of China in accordance with relevant laws and regulations. If your personal information storage location is transferred from China to overseas, we will strictly follow the relevant laws and regulations.
We will store your personal information in accordance with the retention period stipulated by relevant laws and regulations. If laws and regulations stipulate different retention periods for the same type of personal information, we will store it according to the longest retention period, unless otherwise provided by laws and regulations.
If there is no clear provision in relevant laws and regulations, we will store your personal information for the period necessary to achieve the purpose of processing. We will keep your personal information for three years, starting from the date you terminate your use of this application service. We judge that the storage period of personal information will be reasonably evaluated and determined based on factors such as risk control, security, business management, national and industry standards, etc. .

4. External provision and disclosure of personal information

We will not provide your personal information to any third party, except in the following circumstances:
1. Sharing with Affiliates
We may provide your personal information to our affiliated companies, and we will require our affiliated companies to handle your personal information in accordance with our instructions, this Privacy Policy and other relevant confidentiality and security measures. We will sign a data protection agreement and require them to take relevant confidentiality and security measures to protect your personal information.
2. Necessary to realize third-party services
In order to ensure the stable operation and function realization of this APP and enable you to use and enjoy more services and functions, we will embed the SDK of authorized partners or other similar applications in this APP according to the needs of product function realization. We will Prudently evaluate the purpose and method of use of third parties. Unless otherwise authorized by you or otherwise stipulated by laws and regulations, the operator of the third-party SDK has no right to use your personal information for any other purpose.
According to relevant laws and regulations, in the following circumstances, we do not need to obtain your prior authorization and consent to provide and disclose your personal information:
<1>. Related to our fulfillment of obligations stipulated by laws and regulations;
<2>. Directly related to national security and national defense security;
<3>. Directly related to public safety, public health, and major public interests;
<4>. Directly related to criminal investigation, prosecution, trial and judgment execution;
<5>. To protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals but it is difficult to obtain the authorization and consent of the individual;
<6>. Personal information disclosed by the personal information subject to the public on his own initiative;
<7>. Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.

5. How do you manage your personal information

We respect your rights to personal information and do our best to protect your rights to access, correct, delete and withdraw your consent to your personal information, so that you have sufficient ability to protect your privacy and security. Your rights include:
1. Review, correct, and supplement your personal information: 

You have the right to know and review how we process your personal information, and what choices and rights you have regarding your personal information. If you find that the personal information we process about you is inaccurate or incomplete, you have the right to ask us to correct it in a timely manner and, where appropriate, to complete the correction of your personal information.

2. Withdrawal of authorization: 

You have the right to withdraw your authorization for us to collect your personal information at any time. Please understand that our services require some basic personal information to be completed. If you withdraw your authorization, we may no longer be able to continue to provide services based on Corresponding services for personal information where you have withdrawn your authorization or consent.

3. Cancel account: 

We fully guarantee your right to cancel the account and disable this APP. When you need to cancel the account, you can click on the avatar and select “Cancel Account” to cancel the account. Once you complete this operation, you account will be canceled immediately.
Please note that after the account is canceled, you will no longer be able to use any services related to this APP or retrieve any content or information you browsed, followed, added, and bound, and we will no longer retain any of your personal data.
If you wish to perform the above operations, you can also send an email to contact@gknev.com and we will process your request within 48 hours.

6. Protection of Minors’ Information

We are committed to protecting the personal information of minors who use our products and services. “Minors” in this clause refer to minors under the age of 18. This APP and the services we provide are mainly for adults and do not serve minors. Minors should not create their own account without the consent of a parent or guardian. For the information of minors collected without parental consent, we will only use or publicly disclose this information when permitted by law, with the explicit consent of parents or guardians, or when it is necessary to protect minors. If we discover that we have collected personal information about minors without prior verifiable parental or guardian consent, we will try to delete the relevant data as soon as possible.

7. Third-party technologies and services

In order to ensure the stable operation of the APP or implement related functions, we may access the software development kit (SDK) provided by a third party to achieve the aforementioned purposes. We will strictly review the SDK used by our partners to obtain personal information to protect the security of your personal information. The relevant third-party SDKs we have access to are listed in the following directory. You can view the privacy policy of a third party through the relevant link. Please note that due to different APP versions, such as Android version and iOS version, there will be some differences in the third-party SDKs connected, which will be distinguished in the list. In addition, the third-party SDK may change its personal information processing type due to version upgrades, policy adjustments, etc., please refer to its official announcement.

Third-party SDK list

1.OCPP

Open Charge Point Protocol
The goal of the Open Charge Point Protocol (OCPP) is to provide a uniform solution for communication methods between charge points and central systems. This protocol makes it possible to connect any central system to any charging point, regardless of provider. Uniform standards prevent various coordination problems and are therefore an advantage for the entire electric vehicle market.

Open smart charging protocol
The basic function of the Open Smart Charging Protocol (OSCP) is to transfer physical network capacity from the DSO (or station owner) to the charge point operator’s back office. The protocol can be used to communicate a 24-hour forecast of locally available capacity to Charge Spot operators. Service providers will adjust EV charging profiles within available capacity.